Onboarding Account Associate

WHAT IS THE ROLE ABOUT?

As an ACCOUNT ASSOCIATE, you are responsible for updating, maintaining, and/or processing data necessary for the movement of operational requirements based on assigned responsibilities and client(s). You are expected to efficiently process transactions ranging from data handling (entry, validation) to database maintenance and contribute to the overall performance of the team by providing timely and accurate reports, as necessary.

WHAT SHOULD YOU HAVE?

  • 4-year Collegiate or University Degree in Accounting, Financial Management, MIS Accounting Technician or any Business or Engineering-related course.
  • Must have advanced proficiency in MS Office Suite, experience in G Suite (Google) is a plus.
  • Strong English is written and verbal communication skills.
  • Possesses knowledge and experience in the BPO industry (outsourced or Captive), preferably in Finance or Financial Services.
  • Keen Attention to Details.
  • Strong Problem Solver.
  • Strong work ethic with a professional and positive attitude.
  • Amenable to work in a shifting schedule

WHAT WILL YOU DO?

  • ┬áData Processing (Merchant Technical Onboarding):
    • Acquire and validate data required by the client(s) from primary and/or secondary sources through designated systems, email, phone, or as prescribed by the client(s)
    • Maintain and update and/or encode data requirements by following program techniques and procedures as subscribed by the assigned client(s).
    • Verifies customer and account data by reviewing, correcting, deleting, or reentering data as required by the assigned client(s).
    • Adhere to established procedures and guidelines while providing quality support both internally and externally to meet and exceed department standards.
    • Ensure the accurate and timely delivery of assigned solutions according to the agreed requirements of Payreto and the assigned client(s).
    • Resolve basic queries arising from the assigned workload and escalate as necessary.
  • Other Payment as a Service-related Tasks:
    • Assume additional responsibilities as assigned by his/her
    • Immediate Supervisor related to various services and clients within the Payments-as-a-Service department. This may range from resolving client technical tickets, onboarding merchant profiles, conducting transactions analysis, etc.
    • Recommend and proactively implement opportunities for increased departmental efficiency

WHAT WILL YOU GET?

  • Complete Equipment
  • Service Award Bonuses
  • Performance Incentives
  • HMO Coverage
  • Career Growth and Promotion

    Join our growing team. Apply now!