Neobanks

A neobank is a modern bank (often a FinTech start-up) that has redefined banking services through the use of innovative technologies. This distinguishes the neobank from established, traditional financial institutions by enabling exclusively digital banking without branches. Digital banks often start with a few banking products, which are usually marketed in service packages similar to those offered by a commercial bank. This basic offering typically expands and evolves very quickly, with offerings and features that can include savings, investments, loans, currencies, crypto-currencies, insurance and more.

Common challenges of Neobanks:

  • Regulatory Challenges: getting a license, setting up risk and compliance policies, staying compliant with regulators
  • Infrastructure challenges: building and maintaining infrastructures to provide a world-class digital journey for customers
  • Operational challenges: Higher customer service expectations from digital bank’s customers due to the absence of branch banking.
  • Existing staff resources across different departments cannot keep up with high volume and non-standardized tasks.
  • No 24/7 team to support your customers.
  • High operational costs on non-strategic tasks.

How Payreto Supports Neobanks

To be on a par with the market leaders quickly, you need a strategic partner who can help you catch up on work backlogs, optimise your operating costs and gain flexibility without investing too much in long-term commitments. Minimize your operational management efforts with us!

01

CONTACT CENTRE

Respond to any customer in any country or time zone of your choice with 24/7 availability.

02

CUSTOMER ONBOARDING

Manage KYC, KYB and resolve false positives in customer identification and boarding journey.

03

ISSUING CARDS PROCESSING

We support you with chargeback problems and prepare reports on your behalf.

04

AML COMPLIANCE AND TRANSACTION MONITORING

We help rule out PEP & Sanction List Screening hits and do transaction monitoring to help ensure your company is compliant to AML regulations. 

05

Treasury Management and Accounting processes

We manage reporting for incoming deposits and payouts, performing Accounts Payable and Accounts receivable work.

Any questions?
We are here to help

How can my business benefit from Payreto?
We help our clients to be quickly on par with market leaders. You can also rely on us for a limited period to cover non-strategic tasks. You can gain flexibility with Payreto in switching operational tasks on and off with no recruiting efforts or long-standing commitments.
How can my Operations benefit from Payreto?

With Payreto’s help, you can add a skilled labor force including management capacity to your operations team easily within a short ramp-up time (i.e. 4-8 weeks). You can rely on us to structure your operations, establish a modern operations team with strategic tasks in-house and non-strategic or less strategic tasks (prone to automation midterm) off-shore. You can use our experienced team to transition/build-up the period till your ideal operations is established.

How does my company’s finance benefit from Payreto?

Payreto is more manageable compared to an in-house department. We handle workflows on your behalf, allowing you to reduce operational expenses, control costs, and achieve cost transparency.

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